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Frequently asked questions.

Everything you need to know about booking, catering, alcohol, décor and vendors.

Booking + Payments

  • Three things: signed Rental Agreement, completed Event Summary, and the $1,000 non-refundable Reservation Retainer. Your date isn't held until all three are in hand.

    • $1,000 retainer due at booking

    • 50% of remaining balance due 6 months before the event

    • Remaining balance + add-ons + damage deposit all due 60 days out

  • Yes — $1,000, due 60 days before the event. Refunds will be initiated within 7 business days after, minus any deductions for damage, missing property, excessive cleaning, policy violations, or outstanding balances.

  • No. All payments are non-refundable.

  • ​Maybe — rescheduling requests are subject to Manager approval and venue availability. Not guaranteed.

Food + Catering

  • Yes. All food served at The Venue at 1010 must be provided by a licensed caterer.

    The selected caterer is responsible for following venue policies, maintaining the catering prep area during the event and leaving all food-service areas in the condition in which they were found.

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    At the conclusion of the event, the caterer is responsible for:

    • Removing all food and catering supplies

    • Cleaning food-service and prep areas

    • Bagging all catering-related trash

    • Removing trash from the building

    • Disposing of trash in the designated outdoor dumpster

  • The Venue at 1010 has a catering prep room equipped for food preparation, staging and service. It is not a commercial cooking kitchen.

Vendors

  • Yes, with the exception that food must be provided by a licensed caterer and alcohol must be handled by an appropriately licensed bartending service.

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    All vendors must comply with The Venue at 1010's requirements.

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    Certain vendors are required to provide a current Certificate of Insurance.

Alcohol + Security

  • Yes. Alcohol service requires a licensed bartender, appropriate event insurance and required security.

  • ​10:30 p.m.

  • ​Licensed security is required whenever alcohol is served. Additional security may be required for certain events.

Decor

  • Yes, with restrictions. Open flame candles must be fully enclosed in glass or floating in water-filled containers. Taper candles specifically must stay inside glass hurricanes.

  • No — both are prohibited unless you get written approval from the Manager.

  • No. Nothing can be attached to walls, ceilings, windows, columns, chandeliers, doors, sprinkler systems, or permanent fixtures — that means no nails, screws, staples, tape, Command Strips, glue, or any adhesive.

  • Not on your own. Ceiling draping, bistro/string lighting, and overhead décor can only be installed by the Manager or authorized personnel. These are available as optional add-ons you can contract through the venue.

  • Anything requiring ladders or lifts must be handled by the Manager or their authorized crew only.

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